Inside Sales Representative

Skopje, Pristina

Slice was founded by Ilir Sela on the idea that local pizzerias should have access to the same advantages as major franchises while keeping their independence intact. Beginning with his family’s pizzerias, the company now supports tens of thousands of restaurants through technology, services, and collective purchasing power that help owners serve digitally focused customers and build sustainable businesses. The company is expanding and seeking new talent to support this mission.

The Challenge to Solve

The purpose of this role is to help local business owners deliver an outstanding in-store ordering experience, with pricing that leads the industry and tools that make daily operations more efficient.

The Role

In the position of Inside Sales Representative, you will guide pizzeria owners through the value of the full Slice offering. The Sales team represents Slice directly and works with owners to show the benefits of partnering across the complete product suite, with particular emphasis on Slice Family Membership. Success in this role is measured by selling and rolling out Online Ordering to as many new shops as possible. The main focus of the portfolio is Online Ordering, while it also includes the phone solution and goods provided by Slice.

You will manage the full sales and upsell cycle, starting from prospecting and presentations through closing and onboarding. Most of the work is conducted by phone, with only occasional Video Product Demos. This is a fast-moving and strategic sales position with frequent daily interactions needed to meet targets. You will be expected to stay closely engaged with prospects and partner shops, making sure they receive strong support and are positioned for long-term success with Slice. That includes developing solid relationships, spotting growth possibilities in advance, and serving as a trusted advisor to pizzeria partners.

The Team

This role reports to an Inside Sales Manager. You will work within a broader multinational inside sales team that jointly owns responsibility for selling all products to prospective shops throughout the United States.

The Winning Recipe

The company is seeking a highly motivated and entrepreneurial person who is comfortable closing deals, working through ambiguity, and partnering with cross-functional teams to drive strong results.

The key competencies required for this position are:

• 3 - 5 years of sales experience (experience in SMB and/or the restaurant-tech industry is an advantage, but not mandatory)
• A proven history of top performance and regularly surpassing targets
• Strong focus on goals, excellent organizational skills, strong relationship-building ability, and a genuine interest in handling details carefully
• A proactive professional who performs well in a rapidly changing startup environment and is ready to contribute wherever needed as plans and priorities shift
• Excellent communication skills, with the ability to lead pitches and presentations effectively and work confidently over the phone
• Capacity to solve problems and tailor pitches in real time to address owner pain points
• A driven and resilient person who is coachable, adaptable, self-motivated, and persistent
• Experience with Salesforce is preferred, though it is not essential
• Most importantly, genuine enthusiasm for selling Slice and representing its mission every day
• Outstanding English skills, both spoken and written; knowledge of Spanish is considered a plus, but is not required

The Extras

Slice offers a broad package of benefits, including additional highlights beyond the standard package.

The Hiring Process

If the candidacy moves forward successfully, the hiring process for this role is expected to last 2-3 weeks, and the selected candidate would be expected to begin on a specific date.

1. Application stage
2. 30 minute introductory meeting with Recruiter
3. 30 min meetings with Sales Leaders
4. 45 min panel presentation and case study
5. Offer