We are looking for an Agile and Application Specialist to join our team.

Quipu is the dedicated IT company of the ProCredit group and provides comprehensive end-to-end solutions for all ProCredit institutions, as well as for other banks and financial institutions This includes everything from electronic payment services to software systems, hybrid cloud hosting, and a host of other operations.

A 100% subsidiary of ProCredit Holding, Quipu was established in March 2004 and is headquartered in Frankfurt am Main, Germany. Quipu plays a central role within the ProCredit group, providing a comprehensive range of support services that enable the banks to become competitive and efficient.

What your key responsibilities will be:

• Monitoring, automating, and improving the reliability, performance, and availability of software systems in an organization.
• Incident management and preventing incidents, managing infrastructure, building effective monitoring systems, and ensuring computer systems' smooth operation (through code).
• Test, Change and Deployment management of new releases.
• Design and implement technical functionality parameterization in the customer facing and backoffice system.
• Define, document, execute, and optimize processes to achieve maximum effectiveness and efficiency.
• Create sustainable systems and services through automation and uplift.
• Set up and maintain test, staging and production environments and support on testing cycle, involving with 3rd party vendors.
• Manage tasks of the projects and requests on different platforms (Azure DevOps, Gemini, MSP).
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Participate in system design consulting, platform management, and capacity planning. Provide demos and trainings to the users/involved teams.
• Working on-call shift to prevent incidents from ever happening.
• End user support.

Skills and experience we expect from you:

• Overall 3+ years of application support, engineering, or development experiences.
• Good understanding of Cloud computing (public, private, hybrid), Cloud resources management (Azure), Cluster management and scalability, Kubernetes, CI/CD, Git repositories, Chaos Engineering.
• Knowledge of Microsoft products, Windows OS, Microsoft SQL Server tools and T-SQL programming.
• Basic knowledge of networking technologies, including TCP/IP, DNS, routing etc.
• Self-starter, well organized and motivated. Ability to work under pressure and establish priorities. Ability to work independently and as a member of a team. Desire to learn and develop skills further. Responsible and reliable. Able to work across multiple projects simultaneously.
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
• Open and friendly personality with an ability to interact with people on different hierarchal and technical levels
• Excellent English language skills, both spoken and written
• Good understanding of banking business processes will be an advantage
• Knowledge of ITIL processes and working with a ticket management solution is preferable. Microsoft certifications will be an advantage
• Knowledge of Agile methodologies, such as Scrum or Kanban, is advantageous
• University Degree or equivalent (Computer Science, Engineering or Business IT studies would be a plus)

What we offer:

• A substantial degree of flexibility, allowing for an autonomous approach to performing duties
• Challenging, engaging and varied tasks
• Flat management structure
• Long-term prospects with plenty of opportunities for development and growth
• Travel possibilities
• Private health insurance