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Application Specialist
Teknologji Informacioni (IT)Prishtinë3 javë më parëFull Time
Join the Magic
Are you passionate about shaping the future of food? At Puratos, we turn bold ideas into lasting impact through innovation, expertise, and a commitment to well-being.
We create ingredients for bakers, confectioners, and chocolatiers that help shape flavors loved around the world.
Application Specialist
To ensure our sales ambition in the industry, we need to have a strong technical team to support the key customers and our sales team.
Application Specialist’s mission is to develop business at key accounts, in close collaboration with business development teams, by deploying high end technical expertise.
Together with the key account team, they manage projects by proposing and implementing innovative solutions on their lines and by troubleshooting issues of large account customers.
What will you do
Business development activities:
- Identify new business opportunities at large account customers
- Turn new business opportunities into new products and sales and implement them on the customer’s production lines
- Detect products at risk and define a clear action plan to protect our business
- Share insights on relevant finished goods, products that can be developed/implemented to develop our business at large accounts.
- Participate in strategic exercises to develop key account plans, in close collaboration with the key account manager****
Delight customers:
- Frequent large account customer visits to maintain a strong relationship with the technical people
- Inspire customers with creative and differentiating finished goods taking into account the framework of an industrial production environment
- Share high end expertise with large account customers via presentations and seminars on our products, technologies and solutions
- Organise and/or give training sessions
- Participate and/or manage seminars & events in conjunction with Sales, Marketing and R&D. (TT,IPS,CID…)
- Trouble shooting at large account customers to support them in solving issues in their daily production in a timely manner
- Look proactively for possible cost reduction at large account customers using our innovative solutions
- Respect the quality and food safety standards of our customers and respect confidentiality
New product development and innovation:
- Together with R&D team, develop new tailor-made products, adapt existing ones & contribute to formulation of new products
- Contribute early on in the development process to product development for general market in close collaboration with the R&D and Marketing department