Job Title: Call Center Agent
Openings: 18 positions
Location: Preng Doci Street, Prishtina, Kosovo
Company: Procall Studio

About Procall Studio:
ProCall Studio helps international clients grow through appointment setting, lead generation, customer service, and call center solutions. We combine smart technology with human connection to deliver results and turn every call into an opportunity. Our agile, trained team ensures meaningful engagement that drives real growth.

What You'll Do:

• Contact potential clients and introduce services on their behalf
• Identify decision-makers and qualify their interest
• Book confirmed appointments that meet our clients' criteria
• Keep clear records of outreach and results
• Consistently hit agreed performance targets

Who We're Looking For:

• Strong English communication skills — clear, confident, and professional
• Comfortable on the phone and able to handle objections without taking them personally
• Self-motivated and disciplined — this is a performance role
• Previous sales or call center experience is a plus; training provided

What We Offer:

• Commission-based role with uncapped earning potential
• Full training and ongoing support before and after you start
• Structured, in-office environment with an experienced team around you
• Real opportunity to grow your income based purely on performance