Job Title: Dispatching and Tracking Specialist
Description:
We are seeking a detail-oriented and proactive Dispatching and Tracking Specialist to join our dynamic team. The ideal candidate will have strong organizational skills, experience in logistics or dispatching, and a knack for tracking and managing schedules efficiently.
Responsibilities:
- Coordinate and schedule shipments, deliveries, or services based on customer requirements.
- Monitor and track shipments or services to ensure timely delivery and customer satisfaction.
- Communicate effectively with drivers, service providers, and customers to provide updates and resolve any issues.
- Utilize tracking systems and software to maintain accurate records of shipments and services.
- Optimize routes and schedules to maximize efficiency and minimize costs.
- Handle customer inquiries and complaints professionally and promptly.
- Collaborate with other departments to ensure smooth operations and customer service.
Qualifications:
- Proven experience in dispatching, logistics coordination, or a related field.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in using dispatching software or tracking systems (e.g., GPS tracking, route optimization tools).
- Ability to work independently and manage priorities effectively.
- Knowledge of transportation regulations and compliance (preferred).
- College diploma or equivalent; additional qualifications in logistics or supply chain management are a plus.
Benefits:
- Competitive salary commensurate with experience and commision based.
- Salary: 1200$-2000$
Required documents: