Position Summary: The Sales Coordinator plays a key role in supporting the hotel’s sales operations by ensuring smooth coordination between the hotel and the central Sales Office located at Tirana. The role requires a strong on-site presence at the hotel to assist with client requests, internal coordination, and operational support for the sales team.
Key Responsibilities:
- Act as the main liaison between the hotel and the Head Quarters Sales Office.
- Coordinate daily sales activities and ensure smooth communication between departments.
- Support the Sales Managers in handling client inquiries, bookings, and follow-ups.
- Maintain accurate records of sales leads, contracts, and client communications.
- Assist in preparing sales reports, presentations, and proposals.
- Ensure all client requests are handled promptly and professionally.
- Coordinate site inspections, group bookings, and event requirements with relevant hotel departments.
- Monitor and update CRM or sales systems with relevant information.
- Provide on-site support during VIP visits, events, and major group arrivals.
- Ensure alignment between hotel operations and central sales strategies.
Requirements
Requirements:
- Previous experience in sales or hospitality (preferably in a hotel environment).
- Strong communication and organizational skills.
- Ability to work independently and coordinate between multiple departments.
- Proficiency in English (additional languages are an advantage).
- Good knowledge of hotel operations and sales processes.
- Strong attention to detail and customer-oriented mindset.
Work Arrangement:
- Full-time, on-site position at the hotel.
- Regular coordination with the Head Quarters Sales Office.
Benefits
Work Conditions:
Green Coast Hotel-MGallery Collection is an equal opportunity employer that offers a professional and dynamic work environment, an attractive compensation and benefits package, and opportunities to develop your professional potential fully.
- All applications will be treated with strict confidentiality according to the law No. 9887 set by the Albanian Parliament for the "Protection of Personal Data".
- Only shortlisted candidates will be contacted.