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Apliko
Digital Diamonds

Automation Builder (m/f/d)

Digital Diamonds
Apliko
Teknologji Informacioni (IT)Prishtinë1 javë më parëFull Time

Job Title: Automation Builder (m/f/d)

Company: Digital Diamonds

Your Mission:

  • As an Automation Builder (m/f/d), you will design, build, and optimize customer and company-specific automation solutions. Your goal is to make processes more efficient, drastically reduce manual work, and build scalable systems across various tools and platforms.

Your Responsibilities:

  • Development of Automation Solutions: Create and implement individual workflows using Make, n8n, and Activepieces tailored to customer requirements.
  • Analysis & Conception: Analyze customer requirements and translate them into scalable workflows, including integration of systems such as CRM, ERP, AI agents, chatbots, and telephony solutions.
  • Quality & Processes: Work according to defined internal processes to ensure reliable implementation, thorough testing, and high quality.
  • Monitoring & Optimization: Monitor existing automations, perform error analyses, and optimize for stability, error handling, and continuous improvement.
  • Documentation & Reusability: Build and maintain automations, provide structured documentation, and develop reusable systems and templates to support internal teams.

Your Profile:

  • Strong knowledge of Make, n8n, and Activepieces and solid understanding of building complex automations.
  • Good technical understanding and basic programming knowledge (e.g., JavaScript, APIs, JSON, Webhooks).
  • Experience with CRM, ERP, and SaaS systems; experience with AI tools or chatbots is a plus.
  • Strong problem-solving skills and ability to analyze complex requirements and implement them in a structured manner.
  • Independent, structured, and reliable work ethic with high quality standards.
  • Strong communication skills to coordinate technical solutions clearly with customers and internal teams.
  • A completed degree in IT, software development, business informatics, or a comparable qualification; alternatively, relevant practical experience in automation and workflow development.

What We Offer:

  • A secure job with a competitive salary
  • Performance and engagement bonuses
  • Health insurance
  • Training and development programs (e.g., in new automation and AI tools)
  • Excellent advancement opportunities
  • Openness and equal treatment of diversity
  • Inclusive environment for people with disabilities
  • Fun team events