Description & Requirements

Who we are looking for

SAP Basis Consultant to join our team, responsible for the administration, maintenance, and development of SAP environments in a complex system landscape, including solutions such as SAP S/4HANA, SAP HANA, SAP BW, SAP SCM, as well as JAVA and ABAP systems.

The role involves both technical and operational responsibilities, particularly collaborating with clients, supporting compliance with SLAs, actively monitoring systems, and assisting in critical and escalated situations.

Technical Competencies:

• 6–10 years of professional experience in SAP Basis.
• Experience in the administration and architecture of SAP environments, particularly:
• SAP S/4HANA
• SAP HANA
• SAP NetWeaver JAVA
• Practical knowledge of:
• Pacemaker
• SAP Cloud Connector
• SAP Web Dispatcher
• SAP Fiori
• SAP BW
• SAP SCM
• Experience with both ABAP and JAVA systems.
• Familiarity with solutions such as BOBJ BI, BODS, and Lumira.
• Experience administering SAP Convergent Charging.
• Expertise in system copy and post-migration activities.
• Experience implementing SSL in SAP environments.
• Strong troubleshooting and problem-analysis skills.

Operational and Soft Skills:

• Experience working in support/AMS environments.
• Knowledge of SLA-driven service models.
• Excellent communication skills (written and verbal).
• Ability to work in dynamic environments and manage multiple priorities.
• Strong client focus and commitment to providing high-quality services.
• Decision-making skills and capability to act during critical situations.
• Ability to collaborate across technical and business teams.
• Proficiency in English.

Your future role

Technical Tasks:

• Administration and maintenance of SAP Basis environments (ABAP and JAVA systems).
• Providing stability, availability, and performance of SAP systems.
• Monitoring systems, processes, and services to maintain operational continuity.
• Configuring and administering components such as:
• SAP Web Dispatcher
• SAP Cloud Connector
• SAP Fiori
• SAP Convergent Charging
• Managing SAP HANA and S/4HANA environments.
• Performing system copies and post-migration activities.
• Implementing and maintaining SSL configurations for Web Dispatcher, BO, ABAP, and JAVA systems.
• Troubleshooting technical issues and analyzing the root causes of incidents.

Operational Tasks and Client Collaboration:

• Delivering high-quality administrative services to clients.
• Actively monitoring production environments and responding to incidents.
• Ensuring the execution of services in line with established SLAs.
• Preparing SLA reports, including compliance analysis and identification of breaches.
• Supporting escalation processes and ensuring prompt resolution of issues.
• Participating in planning and executing maintenance windows and system changes.
• Supporting capacity management in SAP environments.
• Collaborating with delivery and project teams to identify operational improvements.
• Maintaining high service quality and client satisfaction.

What we offer

At Deloitte, we hire potential. We know that great people make a great organization. We value our people and offer employees a broad range of opportunities.

Flexible and hybrid work model.

Competitive salary and benefits package.

Unlimited access to worldwide esteemed digital learning platforms as per individual needs and curiosity, in addition to classroom trainings.

Personal development and constant growth.

Career pathway and opportunity to constantly grow.

Dynamic and international work environment and team spirit.

Complete Private Health/Travel Insurance.

Employee assistance program, available to you and your immediate family members 24 hours a day, 7 days a week, 365 days a year, covering legal, financial and mental health advisory services.

Extensive experience gained from working across multiple Deloitte Offices.

Selection process

About Deloitte

Deloitte is a multinational professional services network with offices in over 150 countries and territories around the world. It is one of the Big Four accounting firms and the largest professional. The services Deloitte offers audit, tax, legal, consulting, financial advisory, risk advisory, business processes as well as technology services. Worldwide, Deloitte serves four out of five Fortune Global500 companies through a globally connected network of member firms in more than 150 countries and territories, with over 330,000 professionals. The organization is recognized among "World’s Best Workplaces™" by Great Place to Work® and Fortune and among a "World’s Most Attractive Employers", by Universum, according to 2020 surveys.

Deloitte Albania. A career built around you.

In Albania, the services are provided or supported by Deloitte Albania sh.p.k, Audit sh.p.k and Deloitte legal sh.p.k. With more than 400 professionals, Deloitte in Albania is providing services in audit, tax, legal, consulting, financial advisory, risk advisory, business processes and technology services and other related services.

About the team

Technology Business Delivery Solutions in Albania stands as a strategic pillar within Deloitte’s expansive service delivery network across Central Europe. Strategically situated in Albania, we harness the nation’s unique strengths-outstanding talent accessibility, favorable geographic positioning, and exceptional language skills-to deliver superior service. Our center is devoted to providing cutting-edge IT services to Deloitte Member Firm clients throughout Central Europe. With diverse expertise spanning multiple capabilities, we engage in a multitude of projects, ensuring optimal client satisfaction.