Job Title: Sales Specialist

Company: Baboon Delivery

Location: Durana Tech Park, Tirana

Description:

• About Baboon Delivery: Baboon Delivery is Albania's leading on-demand food delivery platform, founded in 2015 and operating across multiple cities with 455,000+ registered users and 800+ restaurant partners. The mission is to connect customers with the best local restaurants through a fast, reliable, and tech-driven experience.
• Role Summary: The Sales Specialist is the frontline engine of Baboon's growth. Responsible for acquiring new restaurant and business partners, managing existing relationships, and driving revenue growth across an assigned territory. This is a field-heavy, high-energy role ideal for someone who enjoys meeting people, closing deals, and contributing to Albania's tech ecosystem.

Responsibilities:

Partner Acquisition:

• Identify, prospect, and onboard new restaurant and retail partners to the Baboon platform.
• Conduct in-person visits, product demos, and commercial negotiations.
• Own the full sales cycle from first contact to contract signature and go-live.
• Maintain an active pipeline in the CRM system with accurate, up-to-date records.

Account Management & Partner Retention:

• Build and nurture long-term relationships with existing restaurant partners.
• Conduct regular partner performance reviews and identify upselling opportunities.
• Coordinate with the marketing team to execute promotional campaigns for partners.
• Resolve partner issues and escalate when necessary, ensuring partner satisfaction.

Market Intelligence & Reporting:

• Monitor competitor activity and report market trends to management.
• Provide weekly pipeline and activity reports via the WBR reporting framework.
• Contribute feedback from the field to inform product, pricing, and marketing decisions.

Qualifications:

Must-Have:

• 1–3 years of experience in sales, field sales, account management, or business development.
• Strong communication and negotiation skills.
• Self-starter with excellent time management and the ability to work independently in the field.
• Proficiency in Albanian (native); English is a strong plus.
• Valid driver's license and willingness to do regular field visits.
• Comfort with CRM tools and digital reporting platforms.

Nice-to-Have:

• Prior experience in food & beverage, hospitality, or tech platform sales.
• Familiarity with the Albanian restaurant market and key city-level contacts.
• Experience selling SaaS or B2B software.
• Degree in Business, Marketing, Economics, or a related field.

Benefits:

• Competitive base salary + performance bonus.
• Monthly commissions tied directly to onboarding and revenue targets.
• Meal benefit.
• Growth & career advancement opportunities.
• Fast-track to Senior AM or Sales Lead as Baboon scales to Kosovo and beyond.
• Modern tech-driven workplace and innovative team culture.

Required documents:

• CV.
• Short cover letter (Albanian or English) explaining motivation to join Baboon Delivery.

Notes:

• Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.
• Join Albania's #1 delivery team and help the company grow in the region.