Company Description

Why Babble?

Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers.

We are specialists in:

• Microsoft Modern Work
• Cybersecurity
• Contact Centre Technology
• Mobile Solutions
• Communications & Connectivity

With thousands of customers, we're just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions.

Join us on this exciting journey and let's achieve greatness together!

Job Description

Join Our Dynamic Team as a Cloud Services Engineer!

The purpose of this role is to take senior, hands-on ownership of the organisation’s cloud services environment, ensuring it is secure, reliable, cost-effective, and continuously improving. The role is responsible for managing, developing and maintaining services across Microsoft Azure, Microsoft 365 and the Cisco Meraki environment, supporting modern ways of working and high-quality internal technology services.

What will you be doing?

The Marketing Performance Coordinator is the day-to-day operator of Babble's marketing automation platform. As the HubSpot specialist within the Revenue Operations team, this role is responsible for the configuration, workflow management, sequence optimisation, and integration health that keeps the marketing engine running reliably.

This role executes within the system and framework designed by the Marketing Operations Manager, and over time will develop into a broader contributor as the automation infrastructure matures.

This is a junior-to-mid level role, but it requires genuine HubSpot expertise. Familiarity is not enough — the successful candidate will be comfortable configuring workflows independently, diagnosing integration issues, and maintaining platform health without close supervision.

Key Responsibilities:

HubSpot Platform Management

• Own the day-to-day configuration and administration of HubSpot, ensuring the platform is set up correctly and operating reliably
• Build, test, and maintain marketing workflows and automation sequences in line with the system design defined by the Marketing Operations Manager
• Monitor platform performance and proactively identify and resolve configuration issues, broken workflows, or automation failures
• Keep the platform organised, well-documented, and accessible — maintaining clear naming conventions, folder structures, and workflow logic across all assets

Sequence Optimisation

• Review and optimise outbound and nurture sequences to improve engagement rates, conversion, and overall execution quality
• Test and iterate on sequence timing, messaging logic, and enrolment criteria based on performance data
• Flag underperforming sequences and make recommendations for improvement in collaboration with the Marketing Operations Manager

Integration Health & Data Quality

• Monitor and maintain the health of the HubSpot-Salesforce integration, identifying and resolving sync issues in a timely manner
• Ensure marketing data flowing into Salesforce is clean, accurate, and consistently structured in line with agreed field standards
• Support the Marketing Operations Manager with data quality audits, lead lifecycle maintenance, and CRM hygiene across marketing-owned records
• Maintain accurate lead classification and lifecycle stage data across HubSpot and Salesforce throughout the funnel

Campaign Performance Reporting

• Build and maintain campaign performance dashboards and regular reporting outputs to support marketing and commercial stakeholder needs
• Validate attribution data inputs to ensure the marketing attribution model is supported by accurate, up-to-date information
• Produce marketing-to-sales handoff reports to support pipeline conversion tracking and quality measurement
• Monitor campaign and workflow metrics, flagging anomalies or underperformance for review

Operational Support

• Provide operational and analytical support to the Marketing Operations Manager across key projects and initiatives
• Support the use of prospecting and data enrichment tools — including Lusha — to maintain accurate contact and account data
• Assist with data preparation, list management, and segmentation tasks to support campaign execution and targeting

Qualifications

Skills Required

• Genuine HubSpot fluency — hands-on experience configuring workflows, managing sequences, and maintaining the platform independently
• Experience with Salesforce CRM and familiarity with HubSpot-Salesforce integration management
• Strong Excel or spreadsheet capability with experience handling and validating datasets
• High attention to detail and a disciplined approach to data quality, platform hygiene, and process accuracy
• Strong organisational skills with the ability to manage multiple priorities and reporting cycles simultaneously
• Proactive and solutions-oriented — able to identify and resolve platform and data issues without close supervision
• Minimum 2 years' experience in a marketing operations, automation, or commercial support role

Desirable Experience

• HubSpot certification in Marketing Hub, Operations Hub, or equivalent
• Experience with BI tools such as Power BI for marketing performance reporting
• Exposure to marketing attribution frameworks or funnel reporting
• Experience working in a B2B technology, SaaS, or subscription-based business
• Familiarity with data enrichment or prospecting tools such as Lusha, ZoomInfo, or similar

Additional Information

Why work for Babble?

• Annual Leave: 20 days’ paid holiday
• Public Holidays: 12 paid bank holidays
• Pension: Statutory pension provision
• Sick Leave: 20 days’ statutory sick pay
• Working Pattern: 10‑day fortnight
• Work Environment: Full‑time, office‑based role
• Parental Leave: Statutory maternity and paternity leave

The recruitment journey

We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.

Direct Candidates Only