Office Administrative Assistant

Company Description:

ASHA is a Pristina-based creative and marketing agency operating at the intersection of strategy, design, and production. With over two decades of experience, ASHA has evolved into a dynamic hub for brands seeking clarity, creativity, and impact.

Role Description:

This on-site role for an Office Administrative Assistant is based in Pristina. The position plays a key role in maintaining the internal structure and efficiency of the office, overseeing administrative processes, ensuring SOP implementation, managing internal coordination, and handling external communication flows.

Key Responsibilities:

• Manage daily office operations and administrative workflows
• Prepare and maintain administrative reports and documentation
• Ensure implementation and follow-up of internal SOPs
• Coordinate internal processes and team organization
• Handle incoming external requests and direct them to relevant departments
• Maintain structured communication between internal teams and external stakeholders
• Support executive-level administrative needs when required

Qualifications:

• Experience in office administration or similar role
• Strong organizational and reporting skills
• Excellent communication (written and verbal)
• Ability to manage multiple tasks and prioritize effectively
• High level of professionalism and attention to detail
• Familiarity with office tools (Microsoft Office or similar)
• Experience with structured workflows and SOPs is an advantage

Location: Pristina