Description:

About the Client: Our client is a modern security company focused on delivering real-time monitoring solutions designed to detect, deter, and respond to security events with speed and accuracy. The organization emphasizes confidentiality, operational discipline, and scalability as it grows its monitoring footprint.
About the Role: We are looking for someone who can provide dedicated daytime coverage aligned with operational and client activity hours, support onboarding, troubleshooting, and vendor coordination, and remain flexible for urgent escalations when needed.

Responsibilities:

Oversee deployment and configuration of camera systems across client location
Coordinate with third-party technicians for installation, maintenance, and repair
Diagnose and resolve camera outages, connectivity issues, and system failures
Monitor system performance and proactively address technical issues
Provide Tier 2/3 technical support to Remote Monitoring Guards and Team Lead
Manage and maintain inventory of cameras, NVRs, and related hardware
Support onboarding of new client sites, including system setup and testing
Maintain and manage monitoring software, access levels, and system configurations
Develop and document technical SOPs, troubleshooting guides, and workflows
Ensure all installations and systems meet Blinkless operational standards

Requirements:

5+ years of experience in low voltage systems, surveillance, or IT infrastructure
Strong knowledge of IP camera systems, CCTV, and video management systems (VMS)
Experience with networking fundamentals (PoE, routers, switches, IP configuration)
Proven troubleshooting capability for hardware, software, and connectivity issues
Experience coordinating field technicians or third-party vendors
Strong documentation and process development skills
Ability to manage multiple technical tasks and priorities simultaneously
Clear communication skills for both technical and non-technical stakeholders
Professional accountability and ownership of technical operations

Description:

About the Client: Our client is a modern security company focused on delivering real-time monitoring solutions designed to detect, deter, and respond to security events with speed and accuracy. The organization emphasizes confidentiality, operational discipline, and scalability as it grows its monitoring footprint.
About the Role: We are looking for someone who can provide dedicated daytime coverage aligned with operational and client activity hours, support onboarding, troubleshooting, and vendor coordination, and remain flexible for urgent escalations when needed.

Responsibilities:

Oversee deployment and configuration of camera systems across client location
Coordinate with third-party technicians for installation, maintenance, and repair
Diagnose and resolve camera outages, connectivity issues, and system failures
Monitor system performance and proactively address technical issues
Provide Tier 2/3 technical support to Remote Monitoring Guards and Team Lead
Manage and maintain inventory of cameras, NVRs, and related hardware
Support onboarding of new client sites, including system setup and testing
Maintain and manage monitoring software, access levels, and system configurations
Develop and document technical SOPs, troubleshooting guides, and workflows
Ensure all installations and systems meet Blinkless operational standards

Requirements:

5+ years of experience in low voltage systems, surveillance, or IT infrastructure
Strong knowledge of IP camera systems, CCTV, and video management systems (VMS)
Experience with networking fundamentals (PoE, routers, switches, IP configuration)
Proven troubleshooting capability for hardware, software, and connectivity issues
Experience coordinating field technicians or third-party vendors
Strong documentation and process development skills
Ability to manage multiple technical tasks and priorities simultaneously
Clear communication skills for both technical and non-technical stakeholders
Professional accountability and ownership of technical operations

Low Voltage & Systems Technician