Job Title: E-Commerce Marketplace Manager
Description:
- Our client is a family-owned and operated appliance retailer based in New Jersey, with more than two decades of experience offering a wide selection of major home appliances from trusted brands, supported by knowledgeable customer service, flexible financing, and delivery options.
- The role is responsible for managing and optimizing third-party marketplaces, overseeing operations, and leading the offshore support team to improve marketplace performance and operational efficiency.
Location: New Jersey
Responsibilities:
- Manage Shopify, Amazon, Walmart, BestBuy and GreenToe.
- Lead and coordinate existing team (agents in the Philippines).
- Oversee order processing, customer service workflows, repricing strategies.
- Develop and implement marketplace growth strategies.
- Improve marketplace performance and operational efficiency.
Qualifications:
- 2+ years marketplace strategy experience in ALL of these Marketplaces: Shopify, Amazon, Walmart, BestBuy and GreenToe.
- Ecommerce operations knowledge as well as Shopify experience.
- Team leadership and coordination experience.
- Strong analytical and problem-solving skills.
- Ability to optimize pricing and operational workflows.
- Strong communication skills.
- Analytical thinking.
- Industry curiosity.