Job Title: E-Commerce Marketplace Manager

Description:

• Our client is a family-owned and operated appliance retailer based in New Jersey, with more than two decades of experience offering a wide selection of major home appliances from trusted brands, supported by knowledgeable customer service, flexible financing, and delivery options.
• The role is responsible for managing and optimizing third-party marketplaces, overseeing operations, and leading the offshore support team to improve marketplace performance and operational efficiency.

Location: New Jersey

Responsibilities:

• Manage Shopify, Amazon, Walmart, BestBuy and GreenToe.
• Lead and coordinate existing team (agents in the Philippines).
• Oversee order processing, customer service workflows, repricing strategies.
• Develop and implement marketplace growth strategies.
• Improve marketplace performance and operational efficiency.

Qualifications:

• 2+ years marketplace strategy experience in ALL of these Marketplaces: Shopify, Amazon, Walmart, BestBuy and GreenToe.
• Ecommerce operations knowledge as well as Shopify experience.
• Team leadership and coordination experience.
• Strong analytical and problem-solving skills.
• Ability to optimize pricing and operational workflows.
• Strong communication skills.
• Analytical thinking.
• Industry curiosity.