Job Title: General Manager

Location: Prishtina, Kosovo; Yonkers, New York (Travel Required)

Company: A & H Auto Sales

Company Overview:

• A & H Auto Sales is a technology-driven used car dealership focused on sourcing vehicles wholesale across the United States and selling them in the New York metro area.
• Operations are split between Prishtina, Kosovo (back-office operations) and Yonkers, NY (physical operations including vehicle receiving, reconditioning, and delivery). The company leverages tools such as Airtable and AI platforms to build a lean, data-driven operation.

Position Summary:

• Lead and scale the dealership’s end-to-end operations, overseeing teams across both the US and Kosovo and ensuring coordination between physical operations and remote support functions.
• Initially work closely with the founders and gradually take ownership of day-to-day operations, with regular travel to New York to gain hands-on operational experience and build vendor and customer relationships.

Key Responsibilities:

Operations Management

• Oversee the full vehicle lifecycle: sourcing, purchasing, transport, reconditioning, listing, sales, and delivery
• Manage the New York operations team, including the lot manager and future hires
• Manage the Prishtina-based team (sourcing analyst, admin, BDC agent)
• Coordinate with vendors such as body shops, mechanics, and detailers
• Ensure efficient workflow and timely movement of inventory

Sales & Revenue

• Develop pricing strategies based on market data and comparable listings
• Monitor lead response times and conversion performance
• Review and approve deals prior to closing
• Oversee the end-to-end customer experience

Financial Oversight

• Track vehicle-level profitability (purchase, reconditioning, fees, sale price)
• Monitor operational costs and ensure budget adherence
• Report on key performance indicators (units sold, gross profit, inventory turnover, conversion rates)

Team Development

• Support hiring and onboarding as the team grows
• Develop SOPs and training materials
• Foster a culture of accountability, efficiency, and quality

Technology & Systems

• Utilize Airtable as the central operational system
• Leverage AI tools (e.g., ChatGPT, Claude) to improve workflows
• Maintain data accuracy and system consistency

Qualifications & Skills:

• English communication skills (both written and verbal) are required (C1 or C2 level)
• 3–5 years of experience in operations, management, or a similar role
• Proven leadership and team management experience
• Strong decision-making ability and problem-solving skills
• Highly organized with strong attention to detail
• Ability to work independently and take ownership of responsibilities
• Willingness to travel to New York regularly
• Eligible for US travel (B-1 visa or equivalent)
• Comfortable learning and using new technologies

Nice to Have:

• Experience in automotive, sales, logistics, or e-commerce
• Experience managing remote or cross-border teams
• Familiarity with US market standards and customer expectations
• Existing US visa or prior travel experience

What We Offer:

• Professional Growth: Opportunity to take ownership of operations and grow into a senior leadership role as the business scales
• Learning Exposure: Hands-on experience across US-based automotive operations and international team management
• Work Environment: Dynamic, fast-paced environment with direct exposure to strategic decision-making
• Compensation: $2,500–$3,500/month, based on experience
• Per Diem: $150/day during time spent in New York
• Performance Bonus: Linked to monthly profitability (structure to be defined)
• Long-Term Incentives: Potential for profit-sharing or equity based on performance
• Contract: In accordance with Kosovo Labor Law
• Office Location: Prishtina

Growth Path:

• Clear path to senior leadership (e.g., COO) as the business expands. The role plays a key role in building and scaling operations from an early stage.

Deadline: 20.04.2026